Terms of service
Terms of Service
Welcome to TDMReserve™. These Terms of Service ("Terms") govern your use of our website and the purchase of products from TDMReserve™ ("TDM", "we", "us", or "our"). By accessing our website or purchasing from us, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website.
1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
By using this website, you represent that you are at least the age of majority in your state or province of residence or have permission from a parent or legal guardian.
You agree not to use our products or services for any unlawful purpose or in violation of any applicable laws or regulations.
2. Products & Services
All products are subject to availability.
We reserve the right to:
Modify or discontinue products at any time
Limit quantities purchased per customer
Refuse or cancel orders at our discretion
Because our products are handcrafted, slight variations in color, texture, consistency, and fragrance may occur. These natural variations do not constitute defects.
3. Product Use & Safety
Customers are responsible for reviewing ingredient information prior to purchase and use.
We recommend performing a patch test before full application.
Discontinue use immediately if irritation occurs.
TDMReserve™ is not responsible for allergic reactions, sensitivities, misuse, or adverse effects resulting from the use of our products.
Our products and statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.
4. Pricing & Payments
All prices are listed in U.S. Dollars (USD).
We reserve the right to change pricing without notice.
You agree to provide current, complete, and accurate purchase and account information for all transactions made through our website.
5. Shipping Policy
Processing and shipping times are estimates and are not guaranteed.
TDMReserve™ is not responsible for delays caused by:
Shipping carriers
Weather conditions
Customs processing
Incorrect shipping information provided by the customer
Events beyond our reasonable control
Customers are responsible for providing an accurate shipping address at checkout.
6. Warm Weather Disclaimer
Our body butters are handcrafted using natural butters and oils that may soften or melt during transit, especially during warmer months.
Melting or softening does not affect the quality, effectiveness, or safety of the product.
Products that arrive softened or melted are not considered damaged and are not eligible for refunds, replacements, or exchanges.
Customers are encouraged to monitor tracking information and retrieve packages promptly upon delivery.
7. Returns & Refunds
All returns, refunds, exchanges, and cancellations are governed by our Refund Policy.
By placing an order, you acknowledge and agree to the terms outlined in our Refund Policy.
8. Intellectual Property
All content on this website, including but not limited to:
Logos
Branding
Product names
Images
Graphics
Product descriptions
Text
Website design
Marketing materials
is the exclusive property of TDMReserve™ and may not be copied, reproduced, distributed, modified, or used without prior written consent.
9. User Reviews & Submitted Content
By submitting reviews, testimonials, photos, videos, comments, or other content to TDMReserve™, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display such content for marketing, advertising, and promotional purposes.
We reserve the right to remove content deemed inappropriate, offensive, unlawful, misleading, or fraudulent.
10. Limitation of Liability
To the maximum extent permitted by law, TDMReserve™ shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
Use of our website
Purchase or use of our products
Delays in shipping
Product misuse
Temporary website interruptions
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
11. Accuracy of Information
We strive to provide accurate information on our website; however, we do not guarantee that all information, descriptions, pricing, or content is complete, current, or error-free.
We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
12. Prohibited Uses
You may not use this website:
For unlawful purposes
To violate any laws or regulations
To infringe upon intellectual property rights
To distribute malware or malicious code
To harass, abuse, threaten, or discriminate against others
To submit false or misleading information
Violation of these Terms may result in termination of access to our website and services.
13. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of information as described in our Privacy Policy.
14. Changes to These Terms
We reserve the right to update, modify, or replace these Terms at any time.
Changes become effective immediately upon posting to our website.
Your continued use of our website following any updates constitutes acceptance of those changes.
15. Contact Information
For questions regarding these Terms of Service, please contact:
TDMReserve™
Email: support@tdmreserve.com
By accessing this website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.